Phishing protection tool categories
Solutions on the market have their own proprietary tech and fancy feature sets, but they all fit into a handful of categories.
Secure email gateways and inline cloud email security
Every anti-phishing plan needs at least one email security tool to filter and scan inbound messages. Secure Email Gateways (SEGs) and Inline Cloud Email Security (ICES) solutions both apply a layer of analysis to email messages before they land in users' inboxes. These tools run sender reputation and email header analysis, content pattern matching, and attachment scanning to help detect and prevent malicious messages from reaching users. Most solutions today leverage machine learning to detect unusual patterns and new attack trends. This is good news because, of course, the attackers are using it too.
Email authentication protocols
DMARC (Domain-based Message Authentication), SPF (Sender Policy Framework), and DKIM (DomainKeys Identified Mail) aren't glamorous, but they work. These protocols help make sure that emails appearing to come from your domain actually are from your domain. Strongly implementing email authentication standards helps stop attackers from easily spoofing your domain to target employees, customers, and partners in business email compromise (BEC) scams.
Phishing simulation and security awareness training
You can't patch human nature, but you can train humans into spotting the warning signs of a threat early on. Many effective phishing protection software strategies also include phishing simulations that show users what red flags to watch for in a real-world context. Regular phishing simulations and targeted security awareness training help reduce click rates over time.
User reporting add-ins
Users can be your best sensors. All you need to do is make it easy. Browser extensions and inbox add-ins that let users report suspicious messages with one click serve a dual purpose. First, reported threats get removed faster. Second, every report provides your security team with more intel about what's making it past your email filters.
Browser isolation technology
Sometimes the best way to stop a threat is containment. Browser isolation opens suspicious links in virtual containers, rather than letting them run on user devices. If a user clicks on a phishing link, the damage remains isolated in a virtual session that can't harm the real device or network.