Huntress Reviews & Testimonials

Huntress Reviews & Testimonials

Discover why businesses of all sizes trust Huntress to defend their critical assets. With cutting-edge managed solutions in Endpoint Detection and Response (EDR), Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), and Security Awareness Training, Huntress takes the stress out of cybersecurity.

4.8 / 5
1,200+ Reviews
4.9 / 5
Average Rating
98.9% CSAT Score
Verified User
Verified User
Reliable SOC Support with Fast Response Times
I find value in Huntress Managed SIEM's swift response time and reliability, particularly with their alerts and immediate actions. Their SOC support for M365 connected tenants is something I rely on. I appreciate their flow and am open to continuing our relationship.
September 17, 2026
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Fast Detection and Clear Remediation Steps from Huntress
Detection and response time from Huntress. Locking down accounts and providing remediation steps for our engineers.
September 16, 2026
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Easy Deployment, Clean Portal, and Fast Support
Ease of management and deployment. They provide scripts for RMM deployment, tools for building your own monitoring if needed. Clean user interface on their portal with easy distinctions between different products. It works well and doesn't interrupt or slow PCs during deployment. Support is fast and has multiple options for contact.
September 14, 2026
Jim Bolinski
Jim Bolinski
President
Security awareness training has reduced risky behaviors and improves users’ response to phishing
The EDR that we use has positively impacted our cyber carriers, because we use Huntress EDR and Huntress Managed Security Awareness Training, they have affected the premiums positively, and overall, our satisfaction with Huntress is high relative to the security operations center being so diligent.
September 9, 2026
Justin F.
Justin F.
Purchaser/Technician at VITALink
Great Product. Works very well!
This product has helped fix issues caused by user errors very quickly!
September 8, 2026
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Full Transparency During Intrusion Investigations
I appreciate the full transparency during investigations whenever an intrusion is detected.
August 31, 2026
Martin L.
Martin L.
Faster Incident Detection and Resolution in Hours
Incidents that used to take several hours—or even a full day—to detect and resolve can now be identified and handled within just a few hours.
August 31, 2026
Yashwant Shinde
Yashwant Shinde
Soc Analyst
Managed detection has transformed investigations and now speeds up containment and response
Overall, Huntress Managed EDR has strengthened our security posture mainly through continuous endpoint monitoring, faster detection, and quicker containment.
August 31, 2026
Vsadalaga Sadalga
Vsadalaga Sadalga
Soc Analyst
Managed detection has improved endpoint visibility and now speeds up daily threat investigations
Huntress Managed EDR has positively impacted my organization by improving our endpoint visibility and incident response efficiency, allowing us to investigate suspicious activity faster, identify threats earlier, and reduce manual efforts during endpoint investigations.
August 30, 2026
Yashwant Shinde
Yashwant Shinde
Soc Analyst
Centralized log monitoring has reduced alert fatigue and enables faster threat investigations
We have seen around a 20 to 30% reduction in manual alert triage effort, mainly because Huntress SOC filters and investigates many alerts before they reach our team.
August 28, 2026
John D.
John D.
Top-Notch Onboarding Support, Easy UI, and Big Time Savings
The support we received during the onboarding process was top-notch. The UI is easy to navigate, the remediations provided are quick and effective, and it has saved us a lot of time. The pricing is competitive as well.
August 27, 2026
Verified User in Management Consulting
Verified User in Management Consulting
Responsive Team, Trusted Insights, and Stronger Customer Security
The Huntress team is responsive and quick to investigate, and the information they provide is trusted and reliable. Having Huntress helps keep our customers safer, reduces investigation time, and improves our overall productivity.
August 27, 2026
Huntress Managed EDR: Review Highlights

Customers reviewing Huntress Managed EDR frequently point to how easy it is to deploy and use, the value of having real humans backing the technology, and the confidence that comes from continuous monitoring and fast response. 

  • Easy rollout with minimal disruption
  • 24/7 endpoint monitoring backed by the Huntress SOC, not just software
  • Fast, meaningful detection and response when real threats appear
  • Clear alerts and guidance that simplify incident response 
  • Strong trust in protection once endpoints are fully onboarded
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Huntress Managed ITDR: Review Highlights

Customers consistently point to how quickly Huntress Managed ITDR rolls out, how much identity monitoring it removes from internal teams, and how easy it is to understand what’s happening once it’s live. 

  • Quick deployment for Microsoft 365 without complex setup or long tuning periods
  • 24/7 identity monitoring handled by the Huntress SOC, not your in-house team
  • Clear, prioritized alerts that focus on real identity abuse instead of noise
  • Day-to-day usability that works well for IT teams and MSPs
  • Strong confidence in coverage once monitoring is enabled 
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Huntress Managed SAT: Review Highlights

Customers of Huntress Managed SAT often note how easy it is to roll out, how engaging the content feels for end users, and how little day-to-day effort is required from administrators once training is live. 

  • Engaging, modern training content that keeps users’ attention
  • Simple setup and deployment without heavy configuration
  • Automated training workflows that reduce ongoing admin effort 
  • Short, effective modules that fit into busy workdays
  • Strong confidence in user participation once campaigns are running 
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Huntress Managed SIEM: Review Highlights

Users of Huntress Managed SIEM consistently call out that it is simple to operate day to day, the value of having real SOC analysts provide context and follow-up, and how much noise and operational overhead the service removes compared to running a SIEM in-house. 

  • Clear, actionable alerts with context from the Huntress SOC, not raw log noise
  • 24/7 monitoring and expert analysis that feels like an extension of the internal team
  • Fast onboarding and setup, with Huntress handling the heavy lifting 
  • Reduced alert fatigue through smart filtering and correlation
  • Enterprise-grade visibility delivered as a practical managed service for teams of all sizes
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