C3 Complete

C3 Complete is a Florida-based MSP/MSSP, and their customers vary widely in what they need and what they can spend. Darin Gull, Director of Business Development, says C3's biggest challenge is finding multi-layered protection at a price those customers can actually afford.

That's why C3 pairs email and endpoint security with identity threat detection. Gull sees identity as the target attackers are moving toward, and he's clear that a company's size won't protect it, since attackers only care whether they can exploit a business and collect a ransom.

For identity, C3 relies on Managed Identity Threat Detection and Response (ITDR). Gull explains it learns how users normally behave and protects them without blocking access right away, which takes a lot of the frustration out of deploying it to customers.

A rep from a former vendor introduced C3 to Huntress, and the Huntress team's responsiveness is what kept C3 there. Gull says Huntress gives direct answers and acts on partner feedback, and the requests C3 sends often show up in the next release. C3 also invites their own customers to Huntress' livestreams, which Gull appreciates because they're conversational and candid.

Gull sees security as a moving target that takes ongoing work, and he describes Huntress as a true partner in elevating that work. As attackers’ tactics evolve, so too does Huntress, so C3 knows the team always has their back.