anspired

Challenge | Overburdened teams and skeptical clients

Among Australia’s most trusted managed service providers (MSPs), anspired manages over 1,500 endpoints and 1,100 identities across industries like manufacturing and finance. But as they grew, they came up against some common challenges:

• Limited visibility: Relying mostly on Microsoft Defender and basic policies wasn’t enough to catch advanced threats.

• Inefficient processes: Outdated phishing tools and training systems needed constant attention, eating up valuable staff time.

• Reactive responses: Without automation, the team was stuck putting out fires after attacks instead of preventing them in the first place.

• Client skepticism: According to Gibson, security often felt like “selling insurance.” It was hard for clients to see the value until something went drastically wrong.

“It was draining for our team,” explains Gibson. “We didn’t have the automation, scalability, or ability to provide real peace of mind for our staff or our clients.”

Huntress solution | Powering anspired’s flagship service 

In 2023, anspired took a bold step toward proactive protection by upgrading their security infrastructure and unveiling a new flagship solution, “anspired Security.” Built on the powerful Huntress platform, anspired Security offers:

• Managed Endpoint Detection and Response (EDR): Managed EDR provides strong protection across endpoints, operating systems, and devices. It automatically detects and eliminates threats, making for fast and efficient fixes. When a financial client accidentally installed SocGholish malware disguised as a browser update, the Huntress AI-assisted, human-led SOC jumped into action. They automatically isolated the device, stopped the malicious process, rebooted the host, and wiped the malware, all with no manual intervention needed from anspired.

• Managed Identity Threat Detection and Response (ITDR): With attackers increasingly targeting users’ credentials, Managed ITDR keeps a close watch on Microsoft 365 environments for identity-based threats. Branded as "Microsoft 365 Breach Protection," this service has become so essential that anspired now offers it to clients at no extra cost. One member of the anspired team states, “With Managed ITDR, the information is always super clear, and it’s so easy to add exceptions at the user, company, and organisational levels.”

• Managed Security Awareness Training (SAT): Managed SAT replaced clunky legacy SAT tools with an easy-to-use, automated platform. It includes phishing simulations, interactive lessons, and expert-crafted training modules. Built on real-world threat insights, Managed SAT helps anspired’s clients boost their defenses with security awareness that focuses on real behaviors.

Deploying Huntress solutions couldn't have been easier for anspired. For instance, the Managed ITDR setup for a manufacturing client took just 20 minutes.

“Huntress checked all the boxes: functionality, efficiency, automation, and quality,” says Gibson.

Results | Clear value and newfound confidence on day one

The benefits of partnering with Huntress were obvious from the start:

• Immediate ROI: On day one, Managed ITDR uncovered and removed a hidden mailbox forwarding rule, stopping a potential breach before it could go any further.

• Automated containment: Managed EDR quickly handled the SocGholish malware incident before it could spread. “That’s exactly why you hired us,” Gibson reassured the thankful client.

• Improved efficiency: Automation took over messy, time-consuming manual tasks, letting the anspired team focus on more critical, high-value work.

anspired also conducts quarterly business reviews to help clients navigate Australia’s Essential Eight framework, often introducing them to it for the first time. During these sessions, they assess the client’s security posture, benchmark it against Maturity Level 1, and show how their security strategy—backed by Huntress—delivers measurable progress and ensures compliance.

“Huntress support is great to work with,” says a proud member of the anspired team. “I always receive professional, high-level responses, and I’m always dealing with an expert in the product. With Huntress, there’s always a fast response, and there’s never any misunderstanding or confusion about the information I’ve provided. They get me, and they give me the best answer quickly.”

For MSPs like anspired, cybersecurity once seemed like a constant uphill battle, plagued by limited tools, overstretched teams, and clients who were unsure about taking action. But when anspired added Huntress as the centerpiece of their anspired Security offering, everything shifted. Cybersecurity went from being an everyday challenge to a competitive edge, helping protect a diverse range of clients and drive growth across industries.

“We can stand by Huntress,” says Gibson. “The stories we’ve shared show real value to our clients. Huntress works! And that makes all the difference.”