Huntress Managed Cybersecurity Platform

We use AI to accelerate the work our people and products already do. Across the platform, AI helps summarize logs, search large data sets, correlate related events, build investigation timelines, and generate incident narratives.

In the SOC, AI agents pull relevant telemetry together at machine speed so our platform and analysts  can review context quickly and communicate next steps faster. AI is a force multiplier that helps our SOC handle more investigations at the same high quality as we scale. We rely on the expertise of seasoned threat hunters,analysts, and security practitioners to interpret context, make risk-aware decisions, and communicate in business terms.

An AI-Centric SOC is one where AI is central to how the SOC operates, but humans and AI act in a hybrid relationship to drive security outcomes. In our 24/7 AI-Centric SOC, AI agents and automation handle large portions of the investigation legwork—gathering data, correlating activity, and highlighting suspicious behavior—while Huntress analysts and threat hunters are tasked with understanding the threat landscape at scale and ensuring deciding when to leverage AI workflows and human expertise.. That's different from a completely “autonomous AI SOC” where AI is described as making security decisions on their own for all investigative decisions with no human oversight.

In our AI Centric model, many of today’s threats are handled completely by combining our proprietary detections with an AI centric investigative platform. Where possible, Huntress will leverage AI Centric workflows to deliver industry leading forensic investigations. Giving you rapid and deeply accurate detection and response capabilities. When cases warrant escalation or extra resources, our human powered SOC is available 24x7 to take control and guide you through complex intrusions.  

AI excels at speed, scale, and depth of investigations. By letting it do what it’s great at, we shrink investigation time and maintain low mean time to respond even as alert volumes grow. Because AI handles more of the “heavy lifting” (log review, correlation, summarization), our analysts can focus on the unique edgecases, evolving attacker tradecraft, and “unknown unknowns” require deep thought and research.. The result is stronger Endpoint and Identity Resilience, clearer reporting for audits and insurers, and less alert fatigue for your team.

No. There is no separate “AI SKU” or AI surcharge. We are intentional about where we use AI so you’re not paying for hype or experimental features. Our use of AI is focused on improving those outcomes and keeping our managed services efficient and effective.

Attackers already use AI to write better phishing emails, develop malware, scale identity-based attacks, and move faster across environments. Huntress tilts that advantage back toward defenders. Our Agentic Security Platform unifies telemetry from endpoints, identities, logs, and learners so we can see full attack stories. Our AI-Centric SOC uses AI to gather context and accelerate investigations; and our human threat hunters look for new techniques and shifts in tradecraft. Huntress turns that information into protection for every customer.