How to create the vision of your managed service provider
Before you dive into the nitty-gritty aspects of starting an MSP business, take a minute to iron out your vision—i.e., determine what type of MSP you want to be. Are you going to focus on small businesses? Remote workforces? Regulated industries? From your services, tools, and team to your business plan, nailing down your niche early shapes everything else.
After the vision is clear, it’s time to manifest it and understand what your MSP will oversee. At a high level, MSP core responsibilities typically include:
Managing IT infrastructure
Providing ongoing monitoring and support
Ensuring security through patching, backup, and endpoint protection
Supporting compliance and governance needs
Helping clients scale with more intelligent, more secure tech
Now, don’t feel like you need to offer all this right out of the gate. As they say, slow is smooth, smooth is fast—as long as you have a vision, niche, and a clear roadmap of where you want to see your services go, you’ll have a better chance at successfully scaling your business (and setting yourself apart from the competition).