There's one question that comes up more than any other on sales calls, in Reddit threads, in every MSP and internal security team's head at 2am: what actually happens when an incident hits? Cybersecurity Advisor Ben Bernstein sits down with Adam Wasmus, who leads Huntress SOC support, to answer it for real.
You hit callback, and the phone rings again inside five minutes. Whoever's calling has already dug into your ticket, so they open with what they found instead of asking how they can help.
Whether you're running security for an MSP or an internal team, the pain points look the same underneath. This episode is for anyone who's ever wondered what good support is supposed to feel like, and what to demand when it isn't.
Related Resources
Endpoint security isn't failing because teams lack knowledge. It's failing because manual reviews, periodic audits, and post-incident fixes can't keep pace with the speed and scale of modern threat actors. By the time a misconfiguration surfaces, it's often already been open for too long.
Watch how hackers steal credentials, bypass Microsoft 365 MFA, and completely wreck enterprise systems in under 10 minutes.
Hackers have a new favorite flavor of tradecraft: identity. Hear about what identity attacks are, how they work, and how ITDR protects businesses.
[Summary text goes here]
