Impressive results show fewer tickets, less time managing tickets, and faster ticket resolution for service providers using Huntress EDR
COLUMBIA, MD - 09/10, 2024 - MSPCFO, a leading business intelligence platform designed for MSPs, has announced the results of 15 months of time entries to identify the operational improvements MSPs can attain using Huntress. The impressive results prove that Huntress helps MSPs manage endpoints more efficiently, saving them time and money while protecting vulnerable small and mid-sized enterprises.
MSPCFO Stats: Why MSPs Choose Huntress
The research reveals what Huntress MSPs know: Huntress can help uncover significant operational savings by reducing the time (minutes per ticket) spent managing and resolving tickets.
In a practical example, MSPCFO reports that for an MSP managing 3,000 endpoints, time spent per endpoint without Huntress averaged 22.27 minutes. With Huntress, this time dropped to 9.89 minutes.
Time = Money = Resources
This research helps quantify how Huntress solutions can empower MSPs to draw a direct line in maximizing time, money, and resources. Optimizations observed1 in the MSPCFO data include:
- Huntress arms MSPs with what they need to manage their endpoints more efficiently, with nearly 32% less time spent per security ticket.
- MSPs that chose Huntress experienced approximately 35% fewer security tickets overall.
- Compounding the reduced service time with fewer tickets enables MSPs using Huntress to achieve 56% less overall service time on security tickets .
From saving time and effort to allocating resources to more critical projects, this new analysis from MSPCFO is clear: Huntress consistently displays significant, evidence-based value and disrupts the industry in its mission to break down the barriers to enterprise-grade security.
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About Huntress
Huntress is a global cybersecurity company on a mission to make enterprise-grade products accessible to all businesses. Purpose-built from the ground up, the Huntress Agentic Security Platform unleashes end‑to‑end protection in the age of AI. From Endpoint Detection and Response (EDR) and Identity Threat Detection and Response (ITDR) to Security Information and Event Management (SIEM), Security Awareness Training (SAT), and Security Posture Management, the Huntress Agentic Security Platform is targeted protection for endpoints, identities, data, and employees, delivering trusted outcomes and valuable peace of mind.
Its 24/7 AI-centric Security Operations Center (SOC) is powered by a team of world-renowned engineers, researchers, and security analysts dedicated to stopping cyber threats before they cause harm. Huntress is often the first to respond to major hacks and incidents, with its expert security team sharing real-time tradecraft analysis and actionable advisories with the community.
Currently safeguarding more than 5 million endpoints and 11 million identities, Huntress empowers internal security and IT teams and Managed Service Providers (MSPs) worldwide to protect their businesses with enterprise-grade, accessible security products.
As long as hackers keep hacking, Huntress keeps hunting. Learn more at www.huntress.com, and follow Huntress on X, Instagram, Facebook, and LinkedIn.
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+1 (650) 400-7833
