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New MSPCFO Research Reveals Huntress Helps Managed Service Providers Significantly Boost Operational Efficiency 

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Impressive results show fewer tickets, less time managing tickets, and faster ticket resolution for service providers using Huntress EDR

COLUMBIA, MD - 09/10, 2024 - MSPCFO, a leading business intelligence platform designed for MSPs, has announced the results of 15 months of time entries to identify the operational improvements MSPs can attain using Huntress. The impressive results prove that Huntress helps MSPs manage endpoints more efficiently, saving them time and money while protecting vulnerable small and mid-sized enterprises.

MSPCFO Stats: Why MSPs Choose Huntress 

The research reveals what Huntress MSPs know: Huntress can help uncover significant operational savings by reducing the time (minutes per ticket) spent managing and resolving tickets. 

In a practical example, MSPCFO reports that for an MSP managing 3,000 endpoints, time spent per endpoint without Huntress averaged 22.27 minutes. With Huntress, this time dropped to 9.89 minutes.

Time = Money = Resources

This research helps quantify how Huntress solutions can empower MSPs to draw a direct line in maximizing time,  money, and resources. Optimizations observed1 in the MSPCFO data include:

  • Huntress arms MSPs with what they need to manage their endpoints more efficiently, with nearly 32% less time spent per security ticket. 
  • MSPs that chose Huntress experienced approximately 35% fewer security tickets overall.
  • Compounding the reduced service time with fewer tickets enables MSPs using Huntress to achieve 56% less overall service time on security tickets .

From saving time and effort to allocating resources to more critical projects, this new analysis from MSPCFO is clear: Huntress consistently displays significant, evidence-based value and disrupts the industry in its mission to break down the barriers to enterprise-grade security.

Additional Resources

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About Huntress

Huntress is a leading cybersecurity company focused on protecting and empowering small businesses to mid-sized enterprises. Combining the power of the Huntress Managed Security Platform with a human-led 24/7 Security Operations Center (SOC), Huntress provides the top-rated technology, services, education, and expertise needed to help companies overcome cybersecurity challenges and protect critical business assets. For more information about Huntress, visit www.huntress.com and follow us on Twitter, Instagram, Facebook and LinkedIn.

Contacts:

Valerie Baccei

[email protected]

+1 (650) 400-7833

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