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New MSPCFO Research Reveals Huntress Helps Managed Service Providers Significantly Boost Operational Efficiency

September 10, 2024
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Impressive results show fewer tickets, less time managing tickets, and faster ticket resolution for service providers using Huntress EDR

COLUMBIA, MD - 09/10, 2024 - MSPCFO, a leading business intelligence platform designed for MSPs, has announced the results of 15 months of time entries to identify the operational improvements MSPs can attain using Huntress. The impressive results prove that Huntress helps MSPs manage endpoints more efficiently, saving them time and money while protecting vulnerable small and mid-sized enterprises.

MSPCFO Stats: Why MSPs Choose Huntress 

The research reveals what Huntress MSPs know: Huntress can help uncover significant operational savings by reducing the time (minutes per ticket) spent managing and resolving tickets. 

In a practical example, MSPCFO reports that for an MSP managing 3,000 endpoints, time spent per endpoint without Huntress averaged 22.27 minutes. With Huntress, this time dropped to 9.89 minutes.

Time = Money = Resources

This research helps quantify how Huntress solutions can empower MSPs to draw a direct line in maximizing time,  money, and resources. Optimizations observed1 in the MSPCFO data include:

  • Huntress arms MSPs with what they need to manage their endpoints more efficiently, with nearly 32% less time spent per security ticket. 
  • MSPs that chose Huntress experienced approximately 35% fewer security tickets overall.
  • Compounding the reduced service time with fewer tickets enables MSPs using Huntress to achieve 56% less overall service time on security tickets .

From saving time and effort to allocating resources to more critical projects, this new analysis from MSPCFO is clear: Huntress consistently displays significant, evidence-based value and disrupts the industry in its mission to break down the barriers to enterprise-grade security.

Additional Resources

Learn more about the MSPCFO research

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About Huntress

Huntress is a global cybersecurity company on a mission to make enterprise-grade products accessible to all businesses. Purpose-built from the ground up, Huntress' technology is specifically designed to continuously address the unique needs of security and IT teams of all sizes. From Endpoint Detection and Response (EDR) and Identity Threat Detection and Response (ITDR) to Security Information and Event Management (SIEM) tools and Security Awareness Training (SAT), the platform provides targeted protection for endpoints, identities, data, and employees, delivering trusted outcomes and valuable peace of mind.

Its 24/7, AI-assisted Security Operations Center (SOC) is powered by a team of world-renowned engineers, researchers, and security analysts, dedicated to stopping cyber threats before they can cause harm. Huntress is often the first to respond to major hacks and incidents, with its expert security team sharing real-time tradecraft analysis and actionable advisories with the community.

Currently safeguarding over 4 million endpoints and 2 million identities, Huntress empowers security teams, IT departments, and Managed Service Providers (MSPs) across the globe to protect their businesses with enterprise-grade security accessible to everyone.

As long as hackers keep hacking, Huntress keeps hunting. Learn more at www.huntress.com, and follow Huntress on XInstagramFacebook, and LinkedIn.

Contact:

press@huntresslabs.com

+1 (650) 400-7833


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