What should be included in security awareness training?
Essentially, you need to remember that even the best and most skilled employees make honest mistakes. They forget procedures. They fall for sophisticated social engineering and fraud attempts. But if you follow the advice written here, and better still, consult cybersecurity experts like Huntress, you can defend against these attacks.
Keep the training ongoing
Security threats evolve, so training has to be frequent and continuously updated. Almost all cybersecurity awareness best practices guides stress the importance of ongoing SAT, and with good reason. Frequent training builds good habits, but it’s also equally important that the content evolves alongside emerging threats. If training stays static, even regular sessions can leave employees unprepared for new attack methods. Keeping your SAT up to date makes sure your team is always learning about the latest risks and can respond effectively.
Make training contextually relevant
Teach real attack vectors employees may encounter, the actual risk levels they face, and the risky behaviors that could put them in danger. The more generalized the training, the easier it is to ignore and forget. Huntress, for example, focuses on modern, real-world threats, making sure that the training content stays relevant to the latest risks employees will likely come up against. While the core modules are standardized, behavior-based assignments and phishing defense coaching give extra opportunities for employees to learn from content in a context that reflects actual threat scenarios.
Build a culture of security
Training is only one piece of the puzzle. Reinforce security through leadership and daily practices. This needs to be a top-down effort. Make sure your people know they are expected to actually follow cybersecurity awareness best practices, and make sure the content is engaging, approachable, and fun so that everyone, regardless of technical background, can actively help build a strong security culture.
Use metrics that matter
A good SAT justifies itself by tracking how much better your security posture gets, not by how many people clicked “attend” on Teams. Focus on behavior change, not just course completion.