Connecting Point

For smaller managed service providers (MSPs), the most challenging part of getting robust security isn’t necessarily the technology—it’s the people. 

With a team of only 20 total, Connecting Point was overwhelmed by a non-stop stream of alerts, the burden of manual investigations, and increasing client pressure for round-the-clock protection. Their existing tools gave them data without direction, forcing technicians to waste valuable time deciphering complex reports and false positives.

That all changed when they partnered with Huntress. By pairing 24/7 monitoring with a human-led Security Operations Center (SOC), they suddenly had the power they’d been missing. As CFO Andy Warner explains, his team no longer has to sit around staring at dashboards and chasing every alert. That’s because the Huntress SOC now does the heavy lifting, analyzing activity, resolving the noise, and giving his team straightforward guidance on what truly needs attention. 

Instead of chasing noise, their techs now get clear, actionable guidance—the whats, whys, and hows behind every alert—so they can actually solve problems, not decipher them. Today, Connecting Point enjoys consistent security for every client, meaningful time savings for their team, and a partnership that scales without adding cost or complexity.