When founder Kevin Walker saw cyber threats against education growing more advanced, he immediately sought a better solution—one offering real-time threat response, actionable insights, and budget-friendly pricing.
As attacks against schools grew more sophisticated, Black Swan noticed their education clients needed better protection on their critical devices. That’s when they turned to Huntress Managed Endpoint Detection and Response (EDR).
Typical EDR tools rely heavily on AI, which can lack the context and nuance of human decision-making. Managed EDR, however, combines advanced tech and an expert-led Security Operations Center (SOC) to identify and stop threats before they spread. This powerful mix gives Black Swan the proactive, seamless defense they need for their clients.
“Huntress combines cutting-edge technology with human expertise in a way no other solution does. It’s reliable, cost-effective, and invaluable for any organisation looking to strengthen their cyber defenses.”
Black Swan’s education clients don’t worry about after-hours attacks because Huntress is already on it. Managed EDR took the load off Kevin’s team, handling all the monitoring and analysis so they’re not stuck chasing alerts. Now they can focus on the work that matters, and be more on-point than ever.
Kevin says he thinks of the Huntress SOC as an extension of his own team. For everyone at Black Swan, the Huntress partnership has also resulted in fewer sleepless nights, more focus, and bigger savings passed along to clients.
With Huntress in place, Black Swan’s education clients, who were once wide open to attacks, now have constant monitoring and experts who take action before threats turn into full-blown disasters.
Kevin’s partnership with Huntress has also been a highlight. “The people at Huntress are invaluable,” he says. “They step in when things go sideways and back us up when we need them. That kind of support is rare.”
Would Kevin recommend Huntress? “Without hesitation. It actually works. It’s cost-effective, reliable, and it makes security something schools don’t have to stress about.”
24/7 threat monitoring
Managed EDR provides continuous, follow-the-sun surveillance, acting as an “extra set of eyes” that tracks threats in real time and shuts them down before they take hold.People-powered response
Through expert insights and actionable recommendations, the Huntress SOC fills the gaps automated platforms can’t. Huntress’ tech is purpose-built for the SOC, so they work in sync to deliver quick, agile responses before Black Swan feels the impact.Much less “noise”
Managed EDR boasts a false positive rate of less than 1%, so Black Swan isn’t wasting time chasing false alarms. In 2024, out of 5.4 million events monitored, only two were flagged for investigation by the Huntress SOC. Both were found to be harmless and resolved quickly.Seamless integration
Managed EDR integrated seamlessly into Black Swan’s existing IT setups, avoiding costly overhauls or infrastructure changes.“The people at Huntress are invaluable. They step in when things go sideways and back us up when we need them. That kind of support is rare.”
What initially started as an IT service provider for schools, Black Swan quickly found a bigger mission—protecting smaller, underfunded businesses like care homes and parish councils.
Learn more about Black Swan Cyber Security Solutions at blackswancyber.co.uk/
