Valuable Features
The solution's most valuable feature is that it has a manned security operation center, not AI-driven.
It is quite easy to use Huntress.
I think Huntress is a very solid solution. It is a top-of-the-tier, cutting-edge tool that can find things others can't.
We started to see the benefits of Huntress immediately after deploying it. I had been using another security vendor. For the first couple of days after deploying Huntress, we had numerous alerts about problems on people's systems, and we were able to address them.
The fact that the solution is fully managed by Huntress 24/7 has definitely reduced the amount of noise alerts we get. When something actually gets to us, it is definitely actionable.
Huntress' ability to automatically remediate low-severity threats has worked very well in our instances. I feel it has increased our security posture. It's just one component of our security stack, but it has definitely elevated our security stack.
The solution has reduced our overall costs by combining security tools into its platform, which is very important to us.
Huntress has significantly elevated our organization's overall security posture.
We combined Huntress with Microsoft Defender and Webroot DNS, and it works quite well.
Huntress is far superior to other solutions when it comes to providing proactive protection against threats. SentinelOne lets viruses through, while Huntress does not. The Norton product has a really high processor load. It's archaic how they design their product. However, operating the Norton or Symantec tool takes up a lot of processor resources.
The way the Huntress SOC team works with us is far superior compared to the SOC teams of those other solutions. They are very responsive and respond within minutes, while others take days.
Results
We have an API that we build into our managed service platform, which we just install from the script. Huntress does not necessarily require any maintenance. You have actionable items that will occur in the use of the product, but it's a set-it-and-forget-it installation.
New users should ensure that their use case fits into the Huntress model. We investigated and found that our MM was compatible with Huntress, and it was a pretty smooth integration. I don't know whether all our MMs are as adept, but ours worked well.
Overall, I rate the solution a nine out of ten.
