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What to Do If an Employee Clicked on a Phishing Link

Key Takeways:

  • Clicking a phishing link isn’t a career‑ender—if you act fast! Report the incident immediately, change exposed passwords, and scan for malicious processes.
    Assume others clicked the same email. Verify and remediate across the organization. After cleanup, review the timeline, train employees, and fine‑tune email filters and endpoint detection and response (EDR) rules.

  • Rapid response today equals fewer nightmares tomorrow. Huntress Managed EDR isolates threats, Managed Identity Threat Detection and Response (ITDR) flags suspicious identity activity, and Managed Security Awareness Training (SAT) turns users into your strongest defense.




Picture this: Your inbox pings, and a teammate blurts out, “Uh, I think I clicked something I shouldn’t have.”  Emails from panicked colleagues start pouring in, anxiety sets in, and you begin imagining worst-case scenarios. But hold on—take a breath. You’ve got this. Knowing what to do after clicking a phishing link can mean the difference between a minor inconvenience and a full-blown crisis. 

Graph of Phishing Email Themes

https://www.huntress.com/resources/2025-cyber-threat-report-phishing-schemes


Learn more about email compromise in our guide.

What to Do If an Employee Clicked on a Phishing Link

Key Takeways:

  • Clicking a phishing link isn’t a career‑ender—if you act fast! Report the incident immediately, change exposed passwords, and scan for malicious processes.
    Assume others clicked the same email. Verify and remediate across the organization. After cleanup, review the timeline, train employees, and fine‑tune email filters and endpoint detection and response (EDR) rules.

  • Rapid response today equals fewer nightmares tomorrow. Huntress Managed EDR isolates threats, Managed Identity Threat Detection and Response (ITDR) flags suspicious identity activity, and Managed Security Awareness Training (SAT) turns users into your strongest defense.




Picture this: Your inbox pings, and a teammate blurts out, “Uh, I think I clicked something I shouldn’t have.”  Emails from panicked colleagues start pouring in, anxiety sets in, and you begin imagining worst-case scenarios. But hold on—take a breath. You’ve got this. Knowing what to do after clicking a phishing link can mean the difference between a minor inconvenience and a full-blown crisis. 

Graph of Phishing Email Themes

https://www.huntress.com/resources/2025-cyber-threat-report-phishing-schemes


Learn more about email compromise in our guide.

Now What? First things first: Stay calm and move quickly

Oh, yes, clicking a malicious link is definitely unsettling, but panic wastes precious minutes. Rapid, deliberate steps limit fallout and keep attackers from digging deeper. Here’s the action plan you need.

Alert your security team immediately

What happens if you click on a phishing link? Often, nothing obvious—at least not right away. Malware may quietly install, or a spoofed login page could harvest credentials. Assume compromise until proven otherwise.

Don’t waste time wondering if it’s serious enough to say something (it 100% is). Speed is your ally. Notify IT or security as soon as you realize you’ve been phished. Give them every detail: the email subject, timestamp, what you clicked, and whether any prompts or downloads followed. The quicker you share intel, the quicker your team can isolate the threat.

Rotate compromised credentials and hunt for suspicious activity

Change passwords tied to any account you might have exposed, and don’t use any old passwords. Enable multi‑factor authentication (MFA) if it’s not already on. After the reset, verify there’s no malicious activity on that identity, such as unfamiliar logins, password‑reset attempts, or changed MFA settings. If you spot anything strange, start the process to remove phishing malware from the device.

Assume others clicked, too (and go find out)

It’s probably not just you. Phishing campaigns rarely stop at one target, so you need to search email logs to see who else received the same message. Verify with each person whether they clicked. Pro tip: Filter for the sender’s domain or subject line to speed your hunt. If more clicks surface, repeat credential resets and device scans for every affected user.


Long‑term lessons: Strengthen defenses after the storm

Once the mess is contained, do a post‑incident huddle. Analyze what went wrong and how to tighten future security.

Conduct a post‑incident review

Break down the timeline: email arrival, click event, response milestones, and final cleanup. You need to ask the hard questions: Did email filters fail? Were credentials compromised? Where was our biggest gap? Where did gaps slow you down? Document lessons learned and share them widely so everyone can avoid the same mistake.

Keep training your human firewall

Phishing exploits common human weaknesses, such as distractions and curiosity. Regular security awareness programs teach employees to spot bogus emails and report phishing scams when they show up. 

Huntress Managed SAT delivers bite‑sized lessons and simulated phishing tests so users learn by doing, not by reading some old dusty policy doc. That’s how we get the lessons to stick. Learn more about Huntress MSAT

Refine filters and EDR detection

Use this incident as a wake-up call for your security stack. Tweak spam filters to flag patterns similar to the phishing campaign you just blocked. You should also review EDR alerts to make sure risky processes trip faster next time. Constant tuning keeps you one step ahead of evolving attacker tactics.


Time for some FAQs (and straight answers)

Have I been hacked if I clicked on a link?

Not necessarily, but treat it like a “maybe” until scans confirm otherwise. Assume bad actors have at least tried to plant malware or steal credentials.

Should I reset my phone if I clicked on a phishing link?

Usually not, but monitor for odd behavior such as battery drain or strange popups. If you entered credentials, rotate them immediately from a clean device.

What should I do after being phished?

Report it, change passwords, investigate endpoints, and notify customers or partners if data exposure is suspected. Transparency plus rapid action beats silence every time.



Huntress has your back in more ways than one


Everyone has the potential to click on the wrong link now and then. More than eight out of every 1,000 users clicked on a phishing link each month in 2024—up 190% from 2023. Phishing is here to stay for the time being.

Huntress Managed EDR isolates infected hosts in seconds and kills malicious processes before they spread. Our Managed ITDR zeros in on compromised identities, detecting strange logins and locking down rogue sessions. Pair those with Huntress Managed SAT, and you cover people, endpoints, and identities.

Schedule a demo to see our platform in action, or start a free trial, and we’ll show you how Huntress can help protect your organization from cyberattacks like phishing and train your employees to spot and avoid them.




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