Below, you'll find our series of videos highlighting the importance of SIEM and the problems it solves, the risks involved, how it works, finding the right SIEM finally why you should choose Huntress SIEM.

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Every day, we’re bombarded by massive amounts of information. From daily news and stocks, to the latest box scores, keeping up with it all is a full-time job. Security Information and Event Management, or SIEM for short, was designed to make sense of it all. Centralizing logs is at the heart of what SIEM was meant to do. Come join us as we explore the origins of SIEM, the challenges it faces today, and how Huntress filters out the noise without compromising security.

",{"_15":274,"_17":275},"65f3299e49a461b4b9c72e39","On-Demand Webinar",{"_15":277,"_17":278,"_73":279,"_224":280,"_226":227,"_245":281},"6758a33afdb9cf4b81b48a61","SIEM Product Overview Video","siem-product-overview-video","https://cdn.builder.io/api/v1/image/assets%2F3eb6f92aedf74f109c7b4b0897ec39a8%2Fdfae8d20cd204bc99e4e604d8531c051",{"_15":247,"_17":250},"relatedResourcesRaw",{"_15":284,"_17":205,"_21":21,"_13":285,"_19":286,"_59":287,"_197":521},"rrr-675b641819375f8581812e2d",1741871946465,"6b750b18175a41dca01a1e87bf7602f3",{"_202":288,"_257":334},{"_39":236,"_15":289,"_238":76,"_45":290},"675b641819375f8581812e2d",{"_36":291,"_11":292,"_13":293,"_15":289,"_17":294,"_19":207,"_21":21,"_22":295,"_59":297,"_47":330,"_49":331,"_51":293,"_52":53,"_56":332,"_58":332,"_197":333},[],[],1742716618500,"The Smart Buyer’s Guide to SIEM",{"_24":296,"_32":59,"_33":62},{"_26":27,"_28":29,"_30":31},{"_224":298,"_231":299,"_212":-5,"_214":308,"_222":6,"_311":312,"_73":313,"_210":314,"_17":294,"_315":316,"_317":318,"_223":125,"_229":319,"_220":320,"_245":321,"_228":328,"_226":329},"https://cdn.builder.io/api/v1/image/assets%2F3eb6f92aedf74f109c7b4b0897ec39a8%2F5657bb76bb2045c49eed92d7fdd6cb68",[300],{"_234":301},{"_39":236,"_15":302,"_238":231,"_45":303},"65f3299e49a461b4b9c72e4a",{"_15":302,"_17":304,"_21":21,"_13":305,"_19":242,"_59":306,"_197":307},"Selling Cybersecurity",1741825544712,{"_17":304},"y8ri546vd6",{"_218":6,"_219":6,"_61":309,"_65":310},"The Smart Buyer’s Guide to SIEM | Huntress","Understanding and choosing the right Security Information and Event Management (SIEM) solution can be a challenge. Let Huntress make it easier for you.","altText","Huntress Managed SIEM Buyer's Guide pdf","siem-buyers-guide","Tue Apr 29 2025 16:00:00 GMT-0700 (Pacific Daylight Time)","resourceFile","https://www.huntress.com/asset/o/assets%2F3eb6f92aedf74f109c7b4b0897ec39a8%2F9c377a258b274752b08a5729b0513a5d?alt=media&token=f6cd1c1f-fe52-44db-a2f4-b91dd3115aab&apiKey=3eb6f92aedf74f109c7b4b0897ec39a8","resourceFileButtonText","Download the Buyer's Guide","

In this guide, we’ll dive deep into the hows, whats, and whys of SIEM, all in straightforward, comprehensible language. By the end, you’ll have a better understanding of this critical technology and the know-how to select the right solution for your organization.

","https://www.huntress.com/resources/siem-buyers-guide",{"_39":236,"_15":322,"_238":248,"_45":323},"65f3299e49a461b4b9c72e3a",{"_15":322,"_17":324,"_21":21,"_13":325,"_19":252,"_59":326,"_197":327},"eBook",1741790302799,{"_17":324},"sfk9unx34s","

","

Ready to demystify SIEM? Welcome.

If you’re reading this, you’re probably curious about Security Information and Event Management (SIEM). Maybe you’ve got a question or two you’ve been hesitant to ask. No problem. We know SIEM can be an intimidating topic, but we’re here to let you know it doesn’t have to be.

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Don’t get caught up in the old SIEM model that drowns you in complexity and sends your budget up in smoke. Check out our new approach to SIEM, powered by our Smart Filtering technology and the award-winning Huntress SOC that ensures you reap all the advantages a SIEM promises, without the drawbacks.

",{"_39":236,"_15":265,"_238":248,"_45":355},{"_15":265,"_17":266,"_21":21,"_13":356,"_19":252,"_59":357,"_197":358},1741790302020,{"_17":266},"aummbuf33rf","https://www.huntress.com/resources/siem-datasheet","Huntress Managed SIEM Datasheet","Download the Datasheet","Tue Apr 29 2025 17:00:00 GMT-0700 (Pacific Daylight Time)","https://www.huntress.com/asset/o/assets%2F3eb6f92aedf74f109c7b4b0897ec39a8%2Feb0be3c93b5642a498cb4bc3d93b7452?alt=media&token=6576def1-b3f7-42ca-8e8f-1789db999e58&apiKey=3eb6f92aedf74f109c7b4b0897ec39a8",{"_61":261,"_65":365,"_218":6,"_219":6},"Check out this datasheet to learn more about our new approach to SIEM, powered by our Smart Filtering technology and the award-winning Huntress SOC that ensures you reap all the advantages a SIEM promises, without the drawbacks.","

",{},1746207632945,1742845906014,"XBN8lOXr7QMH6JvQimte3OCtO6c2","8tjsz262iwo",{"_202":373},{"_39":236,"_15":268,"_238":76,"_45":374},{"_36":375,"_11":376,"_13":377,"_15":268,"_17":269,"_19":207,"_21":21,"_22":378,"_59":380,"_47":501,"_49":502,"_51":377,"_52":53,"_56":57,"_58":57,"_197":503},[],[],1742716625674,{"_33":62,"_24":379,"_32":59},{"_26":27,"_28":29,"_30":31},{"_229":381,"_222":6,"_245":382,"_214":387,"_228":390,"_73":270,"_212":391,"_220":392,"_231":393,"_210":399,"_17":269,"_400":401,"_224":271,"_226":272,"_223":125},"

In this webinar, we dive into:

How SIEM began: Get a deeper understanding of how SIEM started.
Where it went wrong: Dive into the issues legacy SIEM models face.
What needs to happen: Discover why most organizations and MSPs need a different approach to SIEM.
How we’re changing things: We’ve heard what our partners have asked for—we’re breaking down what we’ve come up with as a community to solve the SIEM problem.

Watch now and see how you can take another layer of hassle out of your security with our Managed SIEM.

$\"\"$

Related Resources: Huntress Managed SIEM

",{"_39":236,"_15":274,"_238":248,"_45":383},{"_15":274,"_17":275,"_21":21,"_13":384,"_19":252,"_59":385,"_197":386},1741790303275,{"_17":275},"gtt2dm6ume",{"_218":6,"_65":388,"_61":389,"_219":6},"Come join us as we explore the origins of SIEM ( Security Information and Event Management), the challenges it faces today, and how Huntress filters out the noise without compromising security.","Solving the SIEM Problem: A Hard Reset on Legacy Solutions | Huntress","

Every day, we’re bombarded by massive amounts of information. From daily news and stocks, to the latest box scores, keeping up with it all is a full-time job.

Your IT infrastructure is no different. Millions of logs circulate through your IT systems, including firewall data, system logs, and endpoint events to name a few.

Security Information and Event Management, or SIEM for short, was designed to make sense of it all. Centralizing logs is at the heart of what SIEM was meant to do. But does just having a SIEM and organizing your data help if there’s still too much noise to make sense of it all?

Explore the origins of SIEM, the challenges it faces today, and how we’ll filter out the noise without compromising security.

In this webinar, we'll dive into:

How SIEM began: Get a deeper understanding of how SIEM started.
Where it went wrong: Dive into the issues legacy SIEM models face.
What needs to happen: Discover why most organizations and MSPs need a different approach to SIEM.
How we’re changing things: We’ve heard what our partners have asked for—we’re breaking down what we’ve come up with as a community to solve the SIEM problem.

Watch and see how you can take another layer of hassle out of your security with our Managed SIEM.

","2024-11-27T14:54:06.945Z","https://www.huntress.com/resources/solving-the-siem-problem-a-hard-reset-on-legacy-solutions",[394],{"_234":395},{"_39":236,"_15":237,"_238":231,"_45":396},{"_15":237,"_17":240,"_21":21,"_13":241,"_19":242,"_59":397,"_197":398},{"_17":240},"eo4skdg40sa","2024-09-17T00:00:00.000Z","speakers",[402,464],{"_403":404},"speaker",{"_39":236,"_15":405,"_238":406,"_45":407},"66048bf7b314e5e4cd883a90","people",{"_15":405,"_17":408,"_21":21,"_13":409,"_19":410,"_59":411,"_197":463},"Seth Geftic",1742719353775,"d50b5ec346a64579b280b4104dca236e",{"_17":408,"_73":412,"_214":413,"_416":417,"_418":-5,"_419":420,"_421":422,"_423":424,"_425":426,"_427":428},"seth-geftic",{"_61":414,"_65":415,"_218":6,"_219":6},"Seth Geftic | Huntress","Read blog posts from Seth Geftic on the Huntress Blog.","profileImage","https://cdn.builder.io/api/v1/image/assets%2F3eb6f92aedf74f109c7b4b0897ec39a8%2Fc9c7ecb5ca6349c49955579738fdb88d","profileImageAltText","jobTitle","Vice President Product Marketing","bioDetail","

Vice President of Product Marketing, king of vinyl records.

Seth Geftic has been a dedicated professional in the cybersecurity space since 2004. His experience ranges from endpoint security, MDR, identity protection, security awareness training, SIEM, to extended detection and response (XDR), he brings a wealth of knowledge and experience to his role. He also holds a CISSP certification, issued in 2011, further solidifying his expertise in the field.

Seth’s appreciation for Huntress is fueled by the company’s unique combination of strategy and culture. In his own words: “There's a saying that culture eats strategy for breakfast. In the world of hypergrowth startups, both are crucial, but a strong culture often leads to the most successful strategies. And a bad culture can doom your strategy no matter how sound it seems on paper. Huntress is one of the rare places that has both strategy AND culture!”

Prior to joining Huntress, Seth had an extensive career in cybersecurity product marketing, most recently serving as Vice President of Product Marketing at Red Canary.

A true music lover at heart, Seth enjoys starting his day with a chosen album played on his turntable setup, which we hear is pretty impressive. When he's not working or managing his growing record collection, you can find him spending quality time with his family or dining at one of his favorite restaurants in Greenville, SC.

Do you have a favorite cybersecurity tip, Seth?

“Security is like the brakes in your car—they aren't there to slow you down; they are there so you can go faster. If your security is slowing your business down, you should consider another approach.”

Give Seth a follow on LinkedIn (bonus car metaphors not guaranteed).

‍

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“I love being able to help small IT teams stand a chance against threat actors.”

‍

After spending 15 years working in IT, Jason decided to do more to help smaller organizations have better cyber security. This led him into the cyber security space, first at OpenDNS (later acquired by Cisco), and now to Huntress.

‍

Jason is a seasoned technology pro with experience in IT Operations and Management, Software Development, and pre-sales solutions architecting. He is also experienced in a variety of scripting and programming languages, including Javascript, PHP, Python, and Powershell.

‍

Jason says, “I love solving difficult problems and discovering a solution to share with others in order to pass along that knowledge.”

When he’s not at work, you’ll find Jason volunteering for his son's swim team. Some little-known facts about him are a) he really likes squirrels and b) he wants to own a farm one day when he “grows up.” We hope it’s home to tons of squirrels, Jason.

‍

What's your favorite cybersecurity tip, Jason?
“Your CEO will NEVER text or email you asking to purchase gift cards.”

‍

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“When your primary security layers are all unified in one platform, it’s easier to build depth with a vendor. And when everything feeds into the same SOC, it’s even better.”

","heroSubhead","How Key Methods Stopped Guessing and Took Control with Huntress Managed SIEM","companyAbout","

Founded in 1998 as a small IT support company, Key Methods found their niche in providing professional technology services that let their customers focus on core business competencies without worrying about their IT infrastructure.

In 2002, they shifted their focus to proactively monitor and maintain their clients’ computer networks. This new approach of focusing on “up-time” instead of waiting for “things to break” helped them grow. Today, their team consists of nearly 20 employees, serving clients around the Pacific Northwest. They look forward to pursuing their goal to be Washington State’s premier IT services company.

","mainContent",{"_1189":1190},"section",[1191,1195,1197,1199,1201,1204,1206,1209,1211],{"_1192":62,"_1193":1194},"columnTwo","columnOne","

Prologue | Key Methods’ history with Huntress

Key Methods first tried Huntress in 2022. They rolled out Huntress Managed Endpoint Detection and Response (EDR) across all their clients for a month, but they scaled back when no major security issues popped up. Instead, they took a more selective approach, using it only when they spotted something suspicious or during new client onboarding.
\n

",{"_1192":62,"_1193":1196},"

Incident one | Managed EDR quickly shuts down a threat

In 2023, Huntress Managed EDR came in handy, flagging suspicious activity inside a client’s network. This wasn’t just any client, however. It was a company handling vast sums of money and a treasure trove of personal data. In other words, a prime target for hackers.

Huntress’ Security Operations Center (SOC) stepped in quickly, working hand-in-hand with Key Methods. In no time, endpoints were isolated, access was shut down, and the threat was contained.

Crisis averted.

…or so it seemed.

",{"_1192":62,"_1193":1198},"

Post-incident | The decision no MSP wants to make

The real challenge started after the immediate threat was handled. Key Methods was left with critical questions that would inform their next steps.

“All we knew was the attackers had possibly seen things they shouldn’t have,” says Dan Paquette, Managing Partner at Key Methods.

The entire Key Methods team was on edge, haunted by questions like, “How did the hackers get in?” “What data was compromised?” “Could they still be in the system?”

With little in terms of logs or data to go on, they had to make the call no MSP ever wants to make—shut everything down.

",{"_1192":62,"_1193":1200},"

Before Huntress Managed SIEM | Playing a costly game of guesswork

The impact was huge. The client faced over a week of downtime, more than $75,000 on incident response (IR) and legal fees, and uncertainty about their future.

“It felt like forever to get the client back online,” Paquette admits. “There were so many unknowns. We were digging through user logs, piecing together backward forensics, but our records only went back so far.”

In the end, it turned out the hacker hadn’t actually stolen any data. Using only screenshots and trickery, they’d pulled off a convincing illusion of a full database breach, leaving the client believing the worst. No data was lost, but the financial and operational toll was massive.

This was a wake-up call for Key Methods. They realized they needed more than just the ability to detect and respond to threats. They needed clear, immediate answers, especially when it mattered most.

",{"_1193":1202,"_1192":1203},"

“Managed SIEM provides us with immediate, actionable insights, so we’re never left guessing during critical moments.”

","

Incident two | Managed SIEM reveals all

Not long after the incident, Huntress launched Managed Security Information and Event Management (SIEM). Key Methods jumped on board, determined to avoid ever being uncertain again. While still fine-tuning when another mass-isolation event hit, the difference was obvious.

This time, a hacker exploited a vulnerability in a client’s firewall. In the past, critical decisions had to be made in real time about whether to call in IR teams, consult legal, or notify cyber insurance. Without solid data, every decision felt like a gamble—overreacting meant wasting time and money, but hesitating could spell disaster.

With Huntress Managed SIEM in place, everything changed. Put simply, there was no more guessing. The system didn’t just flag threats—it connected the dots. Every log, every move, every breadcrumb the attacker left behind was laid out clearly.

With new technology and capabilities at their fingertips, Key Methods had complete clarity to act fast and make the right calls.

",{"_1192":62,"_1193":1205},"

Unraveling the incident | The Huntress SOC paints a clear picture

The Huntress SOC quickly collaborated with Key Methods, providing clarity within hours. Detailed logs revealed the timeline of events and exactly where the attackers had been.

“Thanks to Managed SIEM, we had critical information fast,” said Paquette. “We reviewed the logs and immediately recognized the severity of the issue, allowing us to involve IR and legal teams quickly”

With Managed SIEM’s robust logging capabilities, Key Methods easily exported accurate, reliable data to the IR firm. “There was no question about the quality or authenticity of the logs,” Paquette noted. This significantly accelerated the investigation and led to a crucial finding: no data had been exfiltrated.

“Smaller MSPs like us usually don’t have a SOC,” Paquette explained. “With breaches in the past, we had to bring in an external team, install their tools, and wait for results. This time around, Managed SIEM handled it all. We told the SOC what we needed, ran a quick query, and immediately got clear answers like, ‘No, that executable wasn’t run anywhere else in the organization.’”

With vital insight, Key Methods swiftly shifted their focus to recovery. By isolating affected systems on day one, they could begin restoration efforts right away.

",{"_1192":1207,"_1193":1208},"

“The SOC analyzed every executable across all machines and confidently pinpointed exactly which devices the hackers had compromised. Having access to such precise, actionable information is incredibly powerful.”

","

Incident three | Managed SIEM wins the race against downtime

Weeks later, another mass-isolation event unfolded, this time targeting a bustling factory—a place where assembly lines hum, conveyor belts zip, and products are packaged with non-stop precision. A place where every minute of downtime risked thousands of dollars in lost revenue.

Again, an attacker exploited a vulnerability in the client’s firewall. But this time, there was no panic.

“We got on the phone with Huntress, and a SOC analyst immediately understood the situation,” recalls Paquette. “Within hours, we identified the issue and had already begun restoring operations. This time, legal or IR teams weren’t even needed.”

Armed with real-time intelligence from the Huntress SOC and Managed SIEM, Key Methods knew the attack’s origin with unparalleled speed. The factory was back online the same day.

“The SOC analyzed every executable across all machines and confidently pinpointed exactly which devices the hackers had compromised,” Paquette explains. “Having access to such precise, actionable information is incredibly powerful.”

What could’ve been a financially devastating shutdown was a masterclass in resilience.

",{"_1192":62,"_1193":1210},"

The power of Managed SIEM | Achieving true confidence, clarity, and control

For Key Methods, Managed SIEM brought unprecedented clarity, control, and responsiveness to their operations. With Huntress Managed SIEM, they can:

Respond to incidents in hours instead of days
Minimize client downtime and significantly cut recovery costs
Protect clients from escalating threats while avoiding unnecessary legal or forensic complications
Make decisive, high-stakes calls with confidence because they’re armed with clear insights on what happened, how it happened, and what data was affected

“It’s all about confidence and clarity,” says Paquette. “Managed SIEM provides us with immediate, actionable insights, so we’re never left guessing during critical moments.”

",{"_1192":62,"_1193":1212},"

Why Key Methods is all-in on Huntress

From day one, Huntress Managed SIEM proved its worth by helping Key Methods contain threats faster, reduce downtime, and avoid unnecessary third-party headaches. While hackers rely on staying hidden, Managed SIEM gave Key Methods complete clarity into their malicious ways.

While Managed EDR wasn’t initially a priority, it didn’t take long for Key Methods to see the power of the entire Huntress platform. Now, they’ve expanded further to make Identity Threat Detection and Response (ITDR) and Security Awareness Training (SAT) part of their offerings. Instead of treating them as optional extras, they’ve baked them into their core service plans.

What really sets Huntress apart is the technology, which is purpose-built for the Huntress SOC. This tight integration of proprietary tools and human expertise creates a defense system that radically cuts down on errors, response times, and risks.

“When your primary security layers are all unified in one platform, it’s easier to build depth with a vendor,” says Paquette. “And when everything feeds into the same SOC, it’s even better.”

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Key Methods, a top managed service provider (MSP) in Washington state, has earned a solid reputation for keeping security front and center in their business. They manage more than 2,000 endpoints and support nearly 80 clients, providing all with strong solutions to tackle the toughest threats. But as they’ve learned, when it comes to cybersecurity, it’s not just about stopping attacks—it’s also about understanding what’s really going on behind the scenes.

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Key Methods had seen their share of security incidents. But when one of their clients suffered a mass-isolation event, they realized they were flying blind. Attackers had accessed sensitive data, but without clear logs, they were left scrambling.

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