Huntress Managed
Cybersecurity Platform

We use AI to accelerate the work our people and products already do. For example, Managed SIEM leverages AI like natural language processing (NLP) to make searching across log sources easy for anyone, removing the need to know query languages and data structures, reducing the time and effort needed to get insights from data.

In the SOC, AI analysts  pull relevant telemetry together at machine speed so our platform and analysts  can review context quickly and communicate next steps faster. AI is a force multiplier that helps our human SOC analysts handle more investigations at the same high quality as we scale. We rely on the expertise of seasoned threat hunters and analysts to interpret context, identify the ‘unknown unknown’ threats AI can’t detect, take decisive action, , and communicate findings and recommendations to close gaps and improve the security for our customers and partners. 

An AI-Centric SOC is one where AI is central to how the SOC operates, but humans and AI act in a hybrid relationship to drive security outcomes. In our 24/7 AI-Centric SOC, AI analysts  and automation handle large portions of the investigation legwork—gathering data, correlating activity, and highlighting suspicious behavior—while Huntress analysts and threat hunters are tasked with understanding the threat landscape at scale, uncovering the ‘unknown unknown’ threats and attacker tradecraft, and ensuring deciding when to leverage AI workflows and human expertise. That's different from a completely “autonomous AI SOC” where AI is described as making security decisions on their own for all investigative decisions with no human oversight

In our AIentric SOC model, the investigation of several classes of potential threats is done by combining our proprietary detections with our Agentic Platform to scale alert triage and investigations. Human analysts are in the loop with the AI analysts and have the final say about an incident, its severity, and the required response. This delivers to our partners and customers  rapid and highly accurate detection and response capabilities. The analysts in SOC Support and Tactical Response are always there to    support and guide partners and customers  through complex intrusions.

AI excels at speed, scale, and depth of investigations. By letting it do what it’s great at, we shrink investigation time and maintain low mean time to respond even as alert volumes grow. Because AI handles more of the “heavy lifting” (log review, correlation, summarization), our analysts can focus on the unique edgecases, evolving attacker tradecraft, and “unknown unknowns” that require investigation  and research. The result is stronger Endpoint Integrity and Identity Resilience, clearer reporting for audits and insurers, and less alert fatigue for your team.

No. There is no separate “AI SKU” or AI surcharge. We are intentional about where we use AI so you’re not paying for hype or experimental features. Our use of AI is focused on improving outcomes and keeping our industry leading SOC response times and false positive rates low

Attackers already use AI to write better phishing emails, develop malware, scale identity-based attacks, and move faster across environments. Huntress tilts that advantage back toward defenders. Our Agentic Security Platform unifies telemetry from endpoints, identities, logs, and learners so we can see full attack stories. Our AI-Centric SOC uses AI to gather context and accelerate investigations; and our human threat hunters look for new techniques and shifts in tradecraft. Huntress turns that information into protection for every customer.